Privacy Policy
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
1. Data Collection
We collect and process personal data necessary for the operation and improvement of our website. The types of information we may collect include:
- Personal Information: Name, email address, phone number, and other identifiers provided by you.
How We Collect Data:
- Directly from you when you fill out forms, submit applications, or communicate with us.
2. Data Usage
We use the personal data we collect for the following purposes:
- To Provide Services: Verify and process your requests or applications.
- To Communicate with You: Send updates, respond to inquiries, and provide support.
- To Ensure Compliance: Comply with legal, regulatory, and contractual obligations.
We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS marketing purposes.
3. Data Protection
We prioritize the security and confidentiality of your personal data. Measures we have implemented include:
- Data Encryption: All sensitive data is encrypted during transmission.
- Access Controls: Access to personal data is restricted to authorized personnel only.
- Regular Audits and Monitoring: We conduct regular security audits and monitor our systems for vulnerabilities.
4. User Rights
As a user, you have the following rights regarding your personal data:
- Right to Access: Request access to your personal data.
- Right to Rectification: Request corrections to inaccurate or incomplete personal data.
- Right to Erasure: Request the deletion of your personal data, subject to legal obligations.
- Right to Restriction: Request that we limit the processing of your data.
- Right to Object: Object to the processing of your data for specific purposes.
To exercise your rights, please contact us using the information provided below.
5. Opt-In and Opt-Out
- Opt-In: By submitting your information through our website, you are opting in to receive necessary communications regarding our services.
- Opt-Out: You can reply STOP to opt-out at any time, for any assistance, reply HELP by contacting us directly using the information provided below.
6. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
- Email: info@solotaxsolutions.com
- Phone: (786) 589-7189
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email (where possible) or through a notice on our website prior to the change becoming effective. Your continued use of our services after the changes take effect indicates your acceptance of the updated Privacy Policy.
SMS Terms & Conditions
1. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If you have consented to receive text messages from Solo Tax Solutions LLC, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
Example: "Hello, this is a friendly reminder of your upcoming consultation with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [appointments/billing, etc.].
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
You may opt-in to receive SMS messages from Solo Tax Solutions LLC in the following ways:
- Verbally, during a conversation
- By submitting an online form on our website solotaxsolutions.com
- By filling out a paper form and sending it to info@solotaxsolutions.com
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, reply "STOP" to any SMS message you receive or to (786) 589-7189. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP to (786) 589-7189. Or, you can get help directly from us at info@solotaxsolutions.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP" to (786) 589-7189.
- For assistance, text "HELP" to (786) 589-7189, or visit our Privacy Policy page.
- Message frequency may vary.